FAQs
Shipping & Returns
Learn more about our shipping and return policy.
Do you ship overseas?
No. Shipping is available within United States of America for now. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. For updates, subscribe to our email list or follow us on Instagram (@ZaleiraPaws).
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
What is your return policy?
All products purchased from our website may be returned within 14 days purchase for a full refund less shipping costs, no questions asked. To initiate such a return please contact us.
*Some of our products may not be returned. Please refer to our return policy here for moe details.
I received a defective item. What should I do ?
We are sorry for inconvenience. No worries! We will help you with your replacement. Please contact us here.
*Please ensure to provide pictures of the defective item(s) and the order number.
Where should I contact for additional help?
You can contact us here or email at support@zaleirapaws.com.
Contact Us
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If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
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