We have a variety of custom canvas designs available on our store. Please select the one you like, upload your pet's photo and complete the purchase.

Yes. We can do custom portrait designs for almost all animals.

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You can change yourder within 24 hours. We can't modify your order after it is shipped.

We have following canvas sizes are available: 12 x 16, 16 x 20, 18 x 24, and 24 x 36.

After you place your order, our artists will draw your pet portrait within 2 days. You will receive an email from support@zaleirapaws.com with your finished product for your review.

No. Shipping is available within United States of America for now. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. For updates, subscribe to our email list or follow us on Instagram (@ZaleiraPaws).

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

All products purchased from our website may be returned within 14 days purchase for a full refund less shipping costs, no questions asked. To initiate such a return please contact us.

*Some of our products may not be returned. Please refer to our return policy here for moe details.

We are sorry for inconvenience. No worries! We will help you with your replacement. Please contact us here.

*Please ensure to provide pictures of the defective item(s) and the order number.

You can request a new password, by clicking on your profile icon on top-right and selecting “Forgot Your Password” where you will be prompted to enter your email. You will receive an email with a link to reset your password.

Absolutely not! We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.